Re: support emails

From: Richard Owlett <rcowlett_at_atlascomm.net>
Date: Thu, 29 Jul 2004 14:26:28 -0500

Stefan Schmiedl wrote:

> Jeffrey Massung (2004-07-29 13:09):
>
>
>>Thank you, Elizabeth. The prompt nature of the response shows that there =
>>was
>>most likely a problem on my end causing the emails to not go through. Aga=
>>in,
>>sorry for the list spam, everyone.
>
>
> Not necessarily. I remember sending a message to support_at_forth.com
> shortly after purchase and got no reaction, either. I think I can still
> dig up the mail, if you want to investigate, but the matter itself has been
> resolved long ago.
>
> s.
>

But the relevant point is

IF THERE IS *EVER* A PROBLEM

Forth Inc. will find a way to address it.

Signed
A *VERY* satisfied customer.

Ms. Rather, please pass 'thank you' and 'attaboy' to all support
staff, whether or not 'support' is in their job description.

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Received on Thu Jul 29 2004 - 12:24:59 PDT


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